The Staff User Researcher will set the standard for how research gets done, drive the decisions that matter most to product and business, and help a growing team build credibility
Job Summary
The Staff User Researcher will set the standard for how research gets done, drive the decisions that matter most to product and business, and help a growing team build credibility.
Lead research on the most complex and strategically important problems, designing and executing studies across qualitative and quantitative methods.
Build trust with internal stakeholders and translate research value into business terms without flattening the nuance.
Matching Summary
The Staff User Researcher will set the standard for how research gets done, drive the decisions that matter most to product and business, and help a growing team build credibility.
Skills & Requirements
Must-have
User research leadership and strategy
Qualitative and quantitative research methods
Synthesize research across bodies of work
Influence product and business strategy
B2B audience framing
Comfort with ambiguity
Nice-to-have
Experience building research practice
Direct experience in fintech or banking
Familiarity with client-vendor dynamic
Graduate degree in related field
Key Requirements
6+ years of user research experience
Bachelor’s degree in computer science, UX/UI or related field
Track record of research shaping product or business strategy
Expertise across qualitative and quantitative methods