ITSM Coordinator (1 year FTC & renewable)

MICHAEL PAGE INTERNATIONAL PTE LTD

Singapore, Singapore
Not specified (assumed hybrid based on industry norms).
2-5 years it experience
2 years run quality experience
Itil advanced certification
The ITSM Coordinator position at Michael Page International offers an opportunity to drive IT service management standards and production stability within a global financial institution based in Singapore. The role requires a candidate with a strong background in ITSM processes, ITIL certification, and experience in cross-functional project management

Job Summary

  • This role drives ITSM standards and production stability globally within a major financial institution.
  • The successful candidate will define best practices, lead governance forums, and manage major incident crises.
  • Candidates will have opportunities for professional development and to influence technology practices across global teams.

Matching Summary

Match Score: 85

The ITSM Coordinator position at Michael Page International offers an opportunity to drive IT service management standards and production stability within a global financial institution based in Singapore. The role requires a candidate with a strong background in ITSM processes, ITIL certification, and experience in cross-functional project management.

Skills & Requirements

Must-have

  • 2-5 years IT experience
  • 2 years Run Quality experience
  • ITIL Advanced certification
  • Incident and Change management
  • JIRA and Confluence proficiency

Nice-to-have

  • SQL and Python knowledge
  • Capital markets systems knowledge
  • Power BI or Tableau skills
  • Flexible for shift coverage
  • Cross-functional project coordination

Key Requirements

  • Degree in IT/Computer Science
  • ITIL Advanced certification required
  • Minimum 2 years in Run Quality
  • Strong analytical and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter