Afternoon And Night Dispatcher

Ryder System

Woodstock, ON, Canada
Base: $47,000 - $52,000 annually; bonus/equity: el...
Strong verbal and written communication skills
Ability to plan daily routing activities
Problem solving for delivery issues
The Customer Service Associate II is responsible for planning and scheduling driver routes while providing customer service support to drivers and client representatives

Job Summary

  • The Customer Service Associate II is responsible for planning and scheduling driver routes while providing customer service support to drivers and client representatives.
  • Ryder offers 10 days of Paid Time Off upon hire along with an excellent benefits package including medical, dental, vision, and retirement plans.
  • This role requires the ability to investigate and solve daily delivery, inventory, equipment, and employee issues to ensure safe and efficient work completion.

Matching Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes while providing customer service support to drivers and client representatives.

Salary

Base: $47,000 - $52,000 annually; Bonus/Equity: Eligible for annual bonus, commission, and/or long-term incentive plan; Benefits: Medical, Dental, Vision, DCPP, RRSP, DPSP, 15% stock discount

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to plan daily routing activities
  • Problem solving for delivery issues
  • Detailed oriented follow-up practices

Nice-to-have

  • Demonstrates analytical skills
  • Build strong customer relationships
  • Works independently with minimal supervision
  • Collaborative team-based culture

Key Requirements

  • One year or more in a similar position required
  • Valid legal authorization to work in Canada

Work Rights

Must have valid legal authorization to work in Canada

Tailored Resume

Cover Letter