Customer Service Representative - Industrial Supply

GHX Industrial

Benicia, CA, United States
On-site
Technical research for industrial solutions
Interpret customer drawings and specifications
Create assembly bills of materials
GHX Industrial is seeking a Customer Service Representative to handle sales and account management for industrial supply products, focusing on technical customer interactions. The role requires technical research, order management, and problem-solving skills to ensure customer satisfaction

Job Summary

  • The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet.
  • Daily activities include interpreting customer drawings, specifications, solid models, and engineering data to translate into an assembly bill of materials.
  • The role involves managing all files including purchase orders, drawings, and specifications while following orders through the process from door to door.

Matching Summary

Match Score: 85

GHX Industrial is seeking a Customer Service Representative to handle sales and account management for industrial supply products, focusing on technical customer interactions. The role requires technical research, order management, and problem-solving skills to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Technical research for industrial solutions
  • Interpret customer drawings and specifications
  • Create assembly bills of materials
  • Manage purchase orders and project files
  • Schedule projects with production teams

Nice-to-have

  • Experience in refining or petrochemical sectors
  • Ability to translate engineering data
  • Problem-solving skills for order fulfillment
  • Strong communication with OEMs and miners

Key Requirements

  • Ability to interpret engineering data
  • Experience with fabrication drawings
  • Knowledge of component part numbers

Work Rights

Not specified

Tailored Resume

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