Executive It Services Specialist

Vanguard

Malvern, PA, US
Hybrid
High-priority technical support
End-to-end device management
Proactive system maintenance
Ensure seamless technology experiences for approximately 200 senior leaders, including our Board of Directors, C-suite executives, and principals, so they can focus on strategic decisions without technical distractions

Job Summary

  • Ensure seamless technology experiences for approximately 200 senior leaders, including our Board of Directors, C-suite executives, and principals, so they can focus on strategic decisions without technical distractions.
  • Provide white-glove, high-touch support by anticipating executives’ technology needs and resolving issues proactively and in times of request.
  • Be prepared to support executives beyond typical 9-to-5 – including providing after-hours and weekend on-call assistance when urgent needs arise.

Matching Summary

Ensure seamless technology experiences for approximately 200 senior leaders, including our Board of Directors, C-suite executives, and principals, so they can focus on strategic decisions without technical distractions.

Skills & Requirements

Must-have

  • High-priority technical support
  • End-to-end device management
  • Proactive system maintenance
  • White-glove, high-touch support
  • Microsoft 365 expertise

Nice-to-have

  • Trusted IT partner
  • Concierge-level IT service
  • Continuous learning
  • Mission-driven culture

Key Requirements

  • 5+ years IT support experience
  • 2+ years supporting C-suite/VIP
  • Windows and macOS expertise
  • iOS mobile device support
  • Networking fundamentals knowledge

Work Rights

Not specified

Tailored Resume

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