Tdi - Technology Service Specialist - Avp

Deutsche Bank

Sydney, Australia
Production application support
Itil practices
Application support and/or development
You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment

Job Summary

  • You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment.
  • Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production.
  • A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.

Matching Summary

You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment.

Skills & Requirements

Must-have

  • Production Application Support
  • ITIL Practices
  • Application Support and/or Development
  • complex IT infrastructure
  • UNIX/Linux, Java J2EE, Python
  • application performance monitoring tools
  • incident tracking tools

Nice-to-have

  • DevOps & CI/Agile oriented
  • Payments domain fundamentals
  • Cloud services: GCP
  • Global Transaction Banking Experience
  • Self-motivated with excellent interpersonal skills
  • handle multiple demands and priorities

Key Requirements

  • 8+ years’ experience in IT
  • Leadership and People Management experience
  • Service Operations experience within a global operations context
  • Experience of run-book execution

Work Rights

Not specified

Tailored Resume

Cover Letter