Szolgáltatási Képviselő (magyar Anyanyelvű) – Volkswagen – Távoli Munkavégzés Portugáliából
Concentrix
Braga, Portugal
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Hungarian c1 level
English b2 level
Professional and enthusiastic attitude
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Concentrix is seeking a Hungarian-speaking Customer Service Representative for Volkswagen, offering a remote role based in Portugal. The position emphasizes high performance in customer service and provides opportunities for career development within a global tech and service leader.
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Job Summary
You will play a key role in ensuring all our processes meet the set performance indicators, with our goal being excellence through high expectations for quality, efficiency, and continuous improvement of the customer experience.
As a customer service representative, you will respond to customer inquiries via phone, chat, and email, maintaining clear and accurate documentation of customer interactions, solutions, and follow-ups in the CRM system.
We offer a compensation package that fully adapts to your unique lifestyle, including competitive pay, performance bonuses, and fully remote work from Portugal.
Matching Summary
Match Score: 75
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Concentrix is seeking a Hungarian-speaking Customer Service Representative for Volkswagen, offering a remote role based in Portugal. The position emphasizes high performance in customer service and provides opportunities for career development within a global tech and service leader.
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Skills & Requirements
Must-have
Hungarian C1 level
English B2 level
professional and enthusiastic attitude
empathetic and committed attitude
problem-solving skills
digital technologies proficiency
Nice-to-have
experience in the automotive industry
passion for automotive topics
creative solution-oriented thinking
Key Requirements
1 year of experience in a call center or customer service position
High level of Hungarian language proficiency (C1 written and spoken)