Kyndryl is seeking a Level 3 System Administrator with expertise in Okta administration to tackle complex IAM/security issues and support major clients. The ideal candidate should have extensive experience in system administration and a strong background in Okta, MFA, SSO, and authentication policies
Job Summary
Act as L3 escalation for complex OKTA incidents and service requests, troubleshooting and resolving advanced MFA, SSO, and authentication issues.
Support OKTA administration including policies, groups, and application configurations, and handle P1/P2 incidents contributing to root cause analysis.
Maintain SOPs, runbooks, and technical documentation, and mentor and support L2 OKTA administrators.
Matching Summary
Match Score: 85
Kyndryl is seeking a Level 3 System Administrator with expertise in Okta administration to tackle complex IAM/security issues and support major clients. The ideal candidate should have extensive experience in system administration and a strong background in Okta, MFA, SSO, and authentication policies.
Skills & Requirements
Must-have
L3 escalation for OKTA incidents
Troubleshoot MFA, SSO, authentication issues
OKTA administration and configuration
Handle P1/P2 incidents
OKTA agent deployments and upgrades
Major Incident Management representation
Nice-to-have
Growth mindset and customer focus
Open and inclusive work style
Automation experience
OKTA patch management
OKTA federation services
Key Requirements
8–12 years IAM / Security / System Administration
1-2 years hands-on OKTA administration
OKTA Certified Professional / Administrator
Strong knowledge of OKTA MFA, SSO, authentication policies