Customer Service Support - South Food District

Penn State Golf Courses

$31,600.00 - $45,800.00; not specified; not specif...
Hybrid
Internal and external customer support
Knowledge of university policies
Troubleshoot issues and provide resolutions
The Customer Service Representative provides internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc

Job Summary

  • The Customer Service Representative provides internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.
  • Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
  • Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.

Matching Summary

The Customer Service Representative provides internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.

Salary

$31,600.00 - $45,800.00; Not specified; Not specified

Skills & Requirements

Must-have

  • internal and external customer support
  • knowledge of University policies
  • troubleshoot issues and provide resolutions
  • process orders and registrations
  • operate computers and point-of-sale systems

Nice-to-have

  • promote and market products
  • accommodate customer desires
  • recommend service improvements

Key Requirements

  • GED or High School diploma
  • No prior relevant work experience required
  • Authorized to work in the U.S.

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter