It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 operating system expertise
Active directory user and computer management
Symantec end point protection security software
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to FDA regulations, safety requirements, and Quality Management Systems within a manufacturing and engineering environment.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 operating system expertise
  • Active Directory user and computer management
  • Symantec End Point Protection security software
  • Desktop and laptop imaging and deployment
  • Network printer and multi-function device support

Nice-to-have

  • Experience supporting manufacturing environments
  • Knowledge of CAD and engineering design tools
  • Strong interpersonal communication skills
  • Ability to create comprehensive documentation
  • Mac OS X and iOS device management experience

Key Requirements

  • Associate's degree required; Bachelor's preferred
  • 0-3 years of relevant IT support experience
  • Preferred certifications: MOS, MCTS, A+, ACMT, ITIL V3

Work Rights

Not specified

Tailored Resume

Cover Letter