Representative, Customer Service

Liberty Utilities Co

Joplin, MO, US
Competitive pyy; annual bonus + merit increase eli...
On-site
2 years prior customer service experience
High school diploma or equivalent
Proficient with microsoft word and excel
The primary responsibility is to create positive customer experiences as the first point of contact on the phone

Job Summary

  • The primary responsibility is to create positive customer experiences as the first point of contact on the phone.
  • Employees will handle billing inquiries, process service applications, and facilitate customer moves and additions.
  • The company offers a comprehensive benefits package including medical, dental, vision, and a 401K plan with a 5% match.

Matching Summary

The primary responsibility is to create positive customer experiences as the first point of contact on the phone.

Salary

Competitive pay; Annual bonus and merit increase eligibility; Comprehensive benefits including 401K match

Skills & Requirements

Must-have

  • 2 years prior customer service experience
  • High school diploma or equivalent
  • Proficient with Microsoft Word and Excel
  • Above average math skills
  • Professional telephone manner

Nice-to-have

  • Experience with Cogsdale system
  • Detail oriented in fast paced environment
  • Ability to resolve difficult customer issues
  • Entrepreneurial and creative mindset

Key Requirements

  • 2 years customer service experience
  • High school diploma or equivalent
  • Basic math proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter