Hr Knowledge Management Specialist

Otisjob

Portugal
Fully remote
4+ years in knowledge management
Experience with global knowledge platforms
Bachelor's degree in communications or hr
This role is responsible for designing and optimizing HR knowledge systems that empower employees with timely and accurate information

Job Summary

  • This role is responsible for designing and optimizing HR knowledge systems that empower employees with timely and accurate information.
  • The specialist will drive efficiency by reducing repetitive inquiries through intuitive self-service tools and global content standards.
  • Otis offers a diverse, trusted community with opportunities for training, leadership development, and an Employee Scholar Program.

Matching Summary

This role is responsible for designing and optimizing HR knowledge systems that empower employees with timely and accurate information.

Skills & Requirements

Must-have

  • 4+ years in knowledge management
  • Experience with global knowledge platforms
  • Bachelor's degree in Communications or HR
  • ServiceNow platform experience preferred
  • Content governance and version control

Nice-to-have

  • Interest in Generative AI tools
  • Experience optimizing search capabilities
  • Ability to operate independently
  • Knowledge of self-service strategies

Key Requirements

  • Bachelor's degree required
  • 4+ years experience in knowledge management
  • Experience with ServiceNow (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter