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Kyndryl is seeking a Salesforce Commerce Cloud (SFCC) Specialist to join their team in Mexico City. The role involves technical support, incident management, and collaboration within the eCommerce ecosystem, focusing on continuous improvement and best practices.
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Job Summary
The SFCC Specialist actively participates in documentation, technical and functional testing, release support, change validation, and post-deployment stabilization.
This role requires strong technical judgment, a deep understanding of eCommerce platforms, structured analytical skills, and clear communication with all involved stakeholders.
Kyndryl offers a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow with access to cutting-edge learning opportunities.
Matching Summary
Match Score: 75
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Kyndryl is seeking a Salesforce Commerce Cloud (SFCC) Specialist to join their team in Mexico City. The role involves technical support, incident management, and collaboration within the eCommerce ecosystem, focusing on continuous improvement and best practices.
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Skills & Requirements
Must-have
Salesforce Commerce Cloud (B2C)
SFCC architecture and best practices
Business Manager, Script Editor, OCAPI
eCommerce integrations
HTML, CSS, JavaScript
Front-end and back-end development
Technical analysis and log review
Jira, ServiceNow, or similar support tools
Nice-to-have
AMS or production support experience
Retail and/or fashion industry experience
Continuous improvement focus
Self-management skills
Key Requirements
Minimum 6 years of IT experience
5 years of hands-on Salesforce Commerce Cloud (SFCC B2C) experience
Experience with SFCC tools: Business Manager, Script Editor, OCAPI
Experience with eCommerce integrations
Experience with Web Development: HTML, CSS, JavaScript
Experience with front-end and back-end development related to SFCC
Experience with technical analysis including log review and error identification
Experience with support tools like Jira, ServiceNow
Experience in AMS or production support environments