Personal Banking Associate - Notre-dame & Melville, Laval (part-time : 18.75 Hours/week)
TD Canada Trust
Laval, Quebec, Canada
Base: 23.37 $ - 31.20 $ cad; bonus/equity: not spe...
Customer service transactions
Financial advice and solutions
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, a typical day may look like engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining the colleague experience.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: 23.37 $ - 31.20 $ CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service transactions
Financial advice and solutions
Digital banking education
Problem resolution
Branch operations support
Nice-to-have
Build impactful relationships
Think like a customer
Act like an owner
Innovate with purpose
Positive and equitable work environment
Key Requirements
High School diploma and/or 1+ years experience
Investment Funds Canada (IFC) or equivalent
Proficiency in MS Office
Knowledge of banking solutions
Strong administration and organizational skills
Strong communication and customer experience skills