It Support Specialist Iii

Astreya

Singapore, Singapore
Fully remote
7+ years technical support experience
Advanced knowledge of windows and macos
Working knowledge of active directory and azure
The End User Support team is focused on delivering a seamless technology experience for all users

Job Summary

  • The End User Support team is focused on delivering a seamless technology experience for all users.
  • You will provide on-site and remote technical support for internal end-user software, hardware, and connectivity.
  • The right candidate will resolve a wide range of technical issues while providing top-tier customer service.

Matching Summary

The End User Support team is focused on delivering a seamless technology experience for all users.

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • Advanced knowledge of Windows and macOS
  • Working knowledge of Active Directory and Azure

Nice-to-have

  • Excellent customer service skills
  • Ability to communicate effectively
  • Collaborative team player

Key Requirements

  • Advanced knowledge of Linux and Android
  • Working knowledge of DNS and DHCP
  • Experience with telecommunication and collaboration tools

Work Rights

Not specified

Tailored Resume

Cover Letter