You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools
Job Summary
You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
We offer comprehensive training with access to an online portal and detailed guides on TASKI machines and other products, along with opportunities for professional growth and career development.
We are looking for candidates with a proactive approach, problem-solving orientation, and the ability to manage high-pressure situations with professionalism.
Matching Summary
You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
Skills & Requirements
Must-have
Customer assistance via phone and digital tools
Technical support for professional machinery
SAP order entry and shipment verification
Fluent Italian language skills
Nice-to-have
Proactive problem-solving approach
Interest in technology and machinery
Collaborative work environment
Key Requirements
Candidates belonging to "Protected Categories" (Law 68/99)
Basic technical understanding of electrical and hydraulic components
Familiarity with Outlook, Office 365, SAP, Salesforce, and Excel