Patient Service Representative (psr) - Cardiology - Full-time (park Ridge)

Advocate Health

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
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Emr system verification
Patient appointment scheduling
Answering multiple phone lines
** Advocate Health is seeking a full-time Patient Service Representative for its Cardiology department in Park Ridge, Illinois. The role involves providing high-quality customer service to patients, managing appointment scheduling, and ensuring accurate medical record maintenance. **

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
  • Ensures accurate patient registration, appointment coordination, and resolution of patient inquiries, referring complex issues as appropriate.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative for its Cardiology department in Park Ridge, Illinois. The role involves providing high-quality customer service to patients, managing appointment scheduling, and ensuring accurate medical record maintenance. **

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • EMR system verification
  • patient appointment scheduling
  • answering multiple phone lines
  • resolving patient questions
  • insurance verification
  • handling difficult customers

Nice-to-have

  • strong communication skills
  • problem-solving ability
  • teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter