Lead Care Manager

Serene Health

Modesto, CA, United States
Hybrid (temporarily on-site)
Interview members to assess medical gaps
Develop individualized care plans
Collaborate with interdisciplinary teams
Serene Health is seeking a Lead Care Manager (LCM) to develop personalized care plans and coordinate services for members, ensuring they receive the necessary medical treatment and support. The ideal candidate will possess strong healthcare knowledge, exceptional customer service skills, and a compassionate approach to member care

Job Summary

  • The Lead Care Manager role involves developing personalized care plans and coordinating member services to ensure necessary medical treatment and support.
  • The position requires interviewing members to assess medical and social determinant of healthcare gaps while providing education about their condition.
  • Optima MMG fosters a culture built on pride, passion, and a collective commitment to making a positive difference in people's lives.

Matching Summary

Match Score: 85

Serene Health is seeking a Lead Care Manager (LCM) to develop personalized care plans and coordinate services for members, ensuring they receive the necessary medical treatment and support. The ideal candidate will possess strong healthcare knowledge, exceptional customer service skills, and a compassionate approach to member care.

Skills & Requirements

Must-have

  • Interview members to assess medical gaps
  • Develop individualized care plans
  • Collaborate with interdisciplinary teams
  • Coordinate social service plans
  • Respond to member inquiries

Nice-to-have

  • Compassion for diverse populations
  • Exceptional customer service skills
  • Knowledge of healthcare systems
  • Problem-solving abilities
  • Commitment to long-term well-being

Key Requirements

  • Experience with Enhanced Care Management program
  • Knowledge of hospital and legal requirements
  • Ability to work with diverse populations

Work Rights

Not specified

Tailored Resume

Cover Letter