Representante De Servicio Al Cliente

Byethost9

Not specified.
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
Byethost9 is seeking a Customer Service Representative who will ensure timely processing of customer orders, address inquiries, and maintain communication with internal and external stakeholders. The ideal candidate should have a Bachelor's degree in marketing or business, along with 1-3 years of customer service experience, preferably in a manufacturing environment

Job Summary

  • By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Research and addresses customer inquiries/problems.

Matching Summary

Match Score: 75

Byethost9 is seeking a Customer Service Representative who will ensure timely processing of customer orders, address inquiries, and maintain communication with internal and external stakeholders. The ideal candidate should have a Bachelor's degree in marketing or business, along with 1-3 years of customer service experience, preferably in a manufacturing environment.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiry and problem resolution
  • invoicing issue resolution
  • customer quoting and pricing
  • product technical information dissemination
  • customer record and schedule administration
  • return goods coordination
  • new account information obtaining
  • sales and operations reporting
  • inventory level input
  • GB production environment understanding
  • customer production environment understanding
  • customer activity communication

Nice-to-have

  • living according to common values
  • embracing uniqueness
  • focusing on customer success
  • creating better solutions
  • creating success together
  • interacting respectfully
  • being open and honest
  • doing the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Experience with complex enterprise software
  • Experience with production management software
  • Oracle experience preferred
  • Ability to read and interpret contracts
  • Ability to read and interpret specification sheets
  • Excellent customer service skills
  • Excellent verbal and written skills
  • Numerical agility
  • Excellent organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter