Director, Customer Success

Jobgether

France, France
On-site
Enterprise customer success leadership
Data and ai platform experience
Emea regional scaling expertise
Jobgether is seeking a Director of Customer Success to lead and scale its Customer Success organization across the EMEA region. This leadership role focuses on driving measurable value and sustainable revenue growth for enterprise customers using a complex data and AI platform

Job Summary

  • This senior leadership role involves shaping and scaling the Customer Success organization across the EMEA region for an enterprise data and AI platform.
  • The successful candidate will build a modern, data-driven success engine that strengthens retention and drives sustainable revenue growth.
  • Acting as both strategist and operator, you will lead a regional team while partnering closely with Sales, Product, and Engineering to improve the end-to-end customer journey.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Customer Success to lead and scale its Customer Success organization across the EMEA region. This leadership role focuses on driving measurable value and sustainable revenue growth for enterprise customers using a complex data and AI platform.

Skills & Requirements

Must-have

  • Enterprise customer success leadership
  • Data and AI platform experience
  • EMEA regional scaling expertise
  • Strategic operational transformation
  • Cross-functional partnership skills

Nice-to-have

  • Digital-first success model adoption
  • Executive-level customer engagement
  • Fast-growing SaaS environment experience
  • Product direction influence capability

Key Requirements

  • Senior leadership experience in Customer Success
  • Proven track record of scaling teams
  • Experience with complex data and AI platforms

Work Rights

Not specified

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