Sr Associate Technical Support Engineer-paradox

Workday

Troubleshoot account configurations, apis, job feeds, databases
Sql queries for data investigation
Configure client sso, sftp, ssh security
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Troubleshoot account configurations, APIs, Job Feeds, databases
  • SQL queries for data investigation
  • Configure client SSO, sFTP, SSH security
  • RESTful API calls using Postman or Bruno
  • Technical documentation maintenance

Nice-to-have

  • Creative approach and eagerness to learn
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Knowledge-sharing to internal team members

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or equivalent experience
  • 2+ years in technical support
  • 1+ years experience with XML, JSON, CSV formats
  • 1+ years experience with JIRA, Microsoft Office, Visual Studio Code
  • 1+ years experience with data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter