Passenger Service Agent

Airport Butler

Orlando, FL, United States
Customer service
Safety and security procedures
Handle customer interactions
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions at the ticket counter and gate, managing reservations, issuing tickets, processing baggage claims, and answering passenger inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision for full-time employees, company-matched 401(k), and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer interactions
  • ticket counter and gate duties
  • passenger baggage handling
  • flight schedule inquiries

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • team player
  • energy and enthusiasm

Key Requirements

  • High school diploma or GED
  • Authorization to work in the United States
  • Complete SIDA training

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter