Customer Service Representative

Destination Pet

Burbank, CA, United States
Base: $17.81ph doe; bonus/equity: tips; benefits: ...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative for their Burbank, CA location. The role emphasizes delivering exceptional service to pet parents in a vibrant, pet-friendly environment while handling various customer service tasks

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring new clients, managing check-ins/check-outs, and handling complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $17.81/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Burbank, CA location. The role emphasizes delivering exceptional service to pet parents in a vibrant, pet-friendly environment while handling various customer service tasks.

Salary

Base: $17.81/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • concierge and chaos coordinator
  • love pets and people
  • elevate the love and lives of pet families
  • organized rockstar

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter