The Global Billing Function is responsible for client billing setup and invoicing across all business lines and geographies globally, including shared service centers in Poland, India, and China
Job Summary
The Global Billing Function is responsible for client billing setup and invoicing across all business lines and geographies globally, including shared service centers in Poland, India, and China.
The Help Desk Lead will manage a team responsible for customer billing assistance and issue resolution, overseeing daily operations and ensuring customer needs are met throughout the billing process.
This role involves Business As Usual (BAU) activities, process re-engineering, standardization, and automation efforts to drive efficiencies and maintain a robust control environment.
Matching Summary
The Global Billing Function is responsible for client billing setup and invoicing across all business lines and geographies globally, including shared service centers in Poland, India, and China.
Skills & Requirements
Must-have
Global Billing Function management
Client billing setup and invoicing
Process improvement and automation
Customer billing assistance and issue resolution
Team management and development
Nice-to-have
Owner's mindset and independent work
Subject matter expertise in billing
Coaching and performance appraisal feedback
Pride of ownership and high-quality results
Self-motivated and self-managed
Key Requirements
10-12 years experience in billing support
Experience in a global Billing function
Experience in a large financial services institution
Knowledge of billing methods for Custody, Sub custodian, trust services, asset management
Experience building and maintaining strong control environment (SOX, RCSA)
Bachelor's/Master's Degree in Finance or CPA Qualified