Technical Application Specialist | Kinetic

Epicor

Base: $62,000 - $100,000 usd; bonus/equity: not sp...
Hybrid
3+ years applicable experience
Strong problem-solving skills
Microsoft web technologies understanding
The role involves supporting and enhancing ERP tools while ensuring they meet client needs through effective troubleshooting and solution delivery

Job Summary

  • The role involves supporting and enhancing ERP tools while ensuring they meet client needs through effective troubleshooting and solution delivery.
  • Candidates must possess strong analytical abilities and excellent communication skills to diagnose technical issues via phone, email, or chat.
  • Epicor offers comprehensive benefits including health and wellness programs, internal mobility opportunities, and free LinkedIn Learning licenses.

Matching Summary

The role involves supporting and enhancing ERP tools while ensuring they meet client needs through effective troubleshooting and solution delivery.

Salary

Base: $62,000 - $100,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness, LinkedIn Learning, mentorship

Skills & Requirements

Must-have

  • 3+ years applicable experience
  • Strong problem-solving skills
  • Microsoft web technologies understanding
  • Verbal and written communication
  • Customer-centric interpersonal skills

Nice-to-have

  • High call volume support environment
  • Mentoring team members
  • Flexibility for US Western regions
  • Knowledge of business processes
  • Continuous learning mindset

Key Requirements

  • Post-secondary education in related discipline
  • Experience in a support environment
  • Understanding of Microsoft web technologies
  • 3+ years of demonstrated success
  • Ability to accommodate US Western region coverage

Work Rights

Not specified

Tailored Resume

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