Service Business Analyst (m/w/d) (growth & Operations)

Carrier (Viessmann Climate Solutions)

Not specified; not specified; benefits: 30 days py...
Analytical skills for unstructured data
Power bi and sap experience
Salesforce proficiency
The role serves as the commercial driver of the service department, bridging daily operations with financial forecasting to maximize service revenue

Job Summary

  • The role serves as the commercial driver of the service department, bridging daily operations with financial forecasting to maximize service revenue.
  • Responsibilities include translating operational data into actionable insights, analyzing commercial effectiveness for upselling opportunities, and managing service returns.
  • The company offers a permanent full-time position with 30 days of paid vacation, extensive training opportunities, and a focus on diversity and inclusion.

Matching Summary

The role serves as the commercial driver of the service department, bridging daily operations with financial forecasting to maximize service revenue.

Salary

Not specified; Not specified; Benefits: 30 days paid vacation; Company pension plan; Training opportunities

Skills & Requirements

Must-have

  • Analytical skills for unstructured data
  • Power BI and SAP experience
  • Salesforce proficiency
  • Commercial mindset understanding
  • Operational team management experience

Nice-to-have

  • French language proficiency
  • Strategic sparring partner capability
  • Upselling and contract renewal analysis
  • Rolling forecast creation skills

Key Requirements

  • Fluency in German and English required
  • Experience managing operational teams
  • Strong analytical capabilities with large datasets

Work Rights

Not specified

Tailored Resume

Cover Letter