Base: $16.00ph to $18.00ph based on experience; bo...
Customer service excellence
Leadership and team coaching
Loan and pawn transaction processing
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match
Job Summary
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match.
As a Retail Shift Manager, you will provide outstanding customer service, build solid customer relationships, and lead team members through coaching and hands-on involvement.
The role includes completing paid training programs that lead to career advancement opportunities such as becoming a Lead Pawnbroker and Store Manager in Training.
Matching Summary
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits including free health insurance and 401(k) with company match.
Salary
Base: $16.00/hr to $18.00/hr based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount
Skills & Requirements
Must-have
Customer service excellence
Leadership and team coaching
Loan and pawn transaction processing
Store opening and closing procedures
Strong negotiation skills
Time-management and prioritization
Nice-to-have
Knowledge of pawned items
Sales background
Bilingual communication
Detail-oriented and organized
Excellent interpersonal skills
Key Requirements
High school diploma or GED
Minimum 1 year supervisory or team lead experience