Senior Deposit Operations Support Specialist

Western Alliance Bank

Henderson, NV, United States
Hourly: $24.00 - $29.65; bonus/equity: eligible fo...
Back office banking operations
Deposit operations support
Customer service quality
As a Senior Deposit Operations Support Specialist, you will be responsible for ensuring that your assigned operational functions are efficiently and accurately performed while maintaining a high quality of customer service and optimal departmental workflow

Job Summary

  • As a Senior Deposit Operations Support Specialist, you will be responsible for ensuring that your assigned operational functions are efficiently and accurately performed while maintaining a high quality of customer service and optimal departmental workflow.
  • You will serve as the subject matter expert in a given operational area, product, or service, and will provide bank-wide operational support, monitoring, and customer assistance.
  • We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

Matching Summary

As a Senior Deposit Operations Support Specialist, you will be responsible for ensuring that your assigned operational functions are efficiently and accurately performed while maintaining a high quality of customer service and optimal departmental workflow.

Salary

Hourly: $24.00 - $29.65; Bonus/Equity: Eligible for annual bonus/incentives; Benefits: Medical, dental, 401k matching, tuition assistance, wellness program

Skills & Requirements

Must-have

  • Back office banking operations
  • Deposit operations support
  • Customer service quality
  • Regulatory compliance
  • Risk mitigation

Nice-to-have

  • Subject matter expert
  • Mentoring and training
  • Problem-solving skills
  • Team collaboration

Key Requirements

  • 3+ years related experience
  • High school diploma required
  • Intermediate banking operations knowledge
  • Intermediate regulatory compliance knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter