The Client Experience Ambassador II proactively anticipates and addresses the needs of clients and internal partners to ensure a successful and satisfactory experience
Job Summary
The Client Experience Ambassador II proactively anticipates and addresses the needs of clients and internal partners to ensure a successful and satisfactory experience.
This full-time position offers a starting wage of $18/hour, negotiable based on experience, and includes comprehensive benefits such as medical, dental, vision insurance, paid time off, and career development opportunities.
The role involves working in small, nimble, and flexible teams that value diversity and collaboration to deliver high client satisfaction and employee engagement.
Matching Summary
The Client Experience Ambassador II proactively anticipates and addresses the needs of clients and internal partners to ensure a successful and satisfactory experience.
Salary
Base: $18/hour starting wage, negotiable; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision Insurance, Paid Time Off, 401K match, Tuition Assistance
Skills & Requirements
Must-have
Extraordinary customer service
Electronic Health Record management
Client authorization management
Problem-solving and issue resolution
Flexible and adaptable teamwork
Confidentiality of client information
Nice-to-have
Bias for action
Collaborative interdisciplinary teams
Diversity in thinking and ideas
Proactive anticipation of client needs
Good judgment and multitasking
Key Requirements
Bachelor's Degree or 4 years healthcare experience
Ability to work flexible hours
Travel availability for trainings
Experience in hospital or healthcare office environment