CSG Forte is seeking an Operations Engineer I with foundational experience in Citrix technologies for a hybrid role in India. The ideal candidate will support day-to-day operations, ensure system performance, and provide user support while adhering to organizational standards
Job Summary
This role focuses on ensuring system availability, performance, and user experience while adhering to organizational standards and SLAs.
Candidates will validate end-to-end data pipelines and provide L1/L2 support for Citrix Virtual Apps and Desktops environments.
The position offers flexible work arrangements including Work from Home, in-office, or hybrid options along with comprehensive healthcare benefits.
Matching Summary
Match Score: 85
CSG Forte is seeking an Operations Engineer I with foundational experience in Citrix technologies for a hybrid role in India. The ideal candidate will support day-to-day operations, ensure system performance, and provide user support while adhering to organizational standards.
Skills & Requirements
Must-have
Citrix Virtual Apps and Desktops support
L1/L2 troubleshooting for CVAD environments
Active Directory, DNS, and DHCP knowledge
ServiceNow ticketing tool experience
PowerShell or Python scripting skills
Nice-to-have
Citrix Certified Associate (CCA) certification
Microsoft Windows Server certifications
Experience with SCOM monitoring tools
Exposure to ITIL processes
AI tools exposure
Key Requirements
Bachelor's degree in Computer Science or related field
1–3 years of experience in Citrix/Windows support
Understanding of Remote Desktop Services and Group Policy