Customer Service Specialist

Cavablog

Not specified
Customer order execution
Master demand plan maintenance
Price list maintenance in oracle
Cavablog is seeking a Customer Service Specialist to manage operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess strong customer service skills, experience in manufacturing, and proficiency in data analysis and Microsoft Office

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • The role coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, reconciling forecasts with manufacturing capacity, and supporting customer requests for quotes and pricing.

Matching Summary

Match Score: 85

Cavablog is seeking a Customer Service Specialist to manage operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess strong customer service skills, experience in manufacturing, and proficiency in data analysis and Microsoft Office.

Skills & Requirements

Must-have

  • Customer order execution
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer quote and pricing support
  • Material return coordination
  • Reporting for Clients, Sales, Marketing, Operations

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Effective communication and problem-solving

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read and interpret contracts/specifications

Work Rights

Not specified

Tailored Resume

Cover Letter