Customer Service Officer (Air Freight) [SL]

WECRUIT PTE. LTD.

Singapore
Air freight cargo booking experience
Customer service in logistics
Shipment status tracking skills
The role involves assisting customers with daily cargo bookings and confirming capacity with various airline products

Job Summary

  • The role involves assisting customers with daily cargo bookings and confirming capacity with various airline products.
  • Employees must interface with multiple parties including warehouses, carriers, and customs to manage shipment requirements.
  • The position requires maintaining good customer relationships while working closely with the billing team for accurate invoicing.

Matching Summary

Match Score: 80

The role involves assisting customers with daily cargo bookings and confirming capacity with various airline products.

Skills & Requirements

Must-have

  • Air freight cargo booking experience
  • Customer service in logistics
  • Shipment status tracking skills
  • Data accuracy in system updates
  • Communication with carriers and customs

Nice-to-have

  • Strong relationship building abilities
  • Prompt inquiry handling
  • Collaborative work with billing team

Key Requirements

  • EA License compliance awareness
  • Confidentiality agreement acceptance

Work Rights

Not specified

Tailored Resume

Cover Letter