Patient Service Representative Atrium Health - Ft 2nd

Prnatech

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Patient registration and pre-registration
Insurance eligibility verification
Customer service with aidet standards
Responsible for greeting patients, explaining services, verifying insurance, and collecting payments while adhering to customer service standards

Job Summary

  • Responsible for greeting patients, explaining services, verifying insurance, and collecting payments while adhering to customer service standards.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs.
  • The organization is a large nonprofit integrated health system recognized nationally for clinical innovation and equitable care.

Matching Summary

Responsible for greeting patients, explaining services, verifying insurance, and collecting payments while adhering to customer service standards.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and paid time off

Skills & Requirements

Must-have

  • Patient registration and pre-registration
  • Insurance eligibility verification
  • Customer service with AIDET standards
  • Electronic data entry proficiency
  • Flexible scheduling including evenings and weekends
  • Collection of co-payments and co-insurance
  • Knowledge of Medicare and Medicaid regulations

Nice-to-have

  • Team collaboration and participation
  • Communication and negotiation skills
  • Experience with Computerized Provider Order Entry
  • Knowledge of HIPAA compliance
  • Ability to handle urgent financial counseling cases

Key Requirements

  • High School Diploma
  • 2 years experience in patient access or related fields
  • Typing speed of 25 WPM
  • Knowledge of federal and state billing regulations
  • Ability to work flexible hours including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter