Customer Experience Coordinator (part Time) - Snellville, Ga

Veterinary Emergency Group

Snellville, Georgia, United States
Competitive compensation; travel stipend: $1,000py...
On-site
2+ years customer service experience
Advanced computer and practice management software proficiency
Ability to work nights weekends and holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation plus travel stipends ranging from $400 to $1,000 per year depending on credentials.
  • The company offers unlimited ER continuing education and a culture focused on creating the greatest experience for both pets and people.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Competitive compensation; Travel stipend: $1,000/year for credentialed part-time staff; Travel stipend: $400/year for uncredentialed part-time staff

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer and practice management software proficiency
  • Ability to work nights weekends and holidays
  • Willingness to work in noisy environment with odors
  • Strong multitasking skills in high stakes environments

Nice-to-have

  • High emotional intelligence and empathy
  • Creative problem solving and innovation focus
  • Humility and team-oriented mindset
  • Curious nature seeking continuous learning
  • Ability to read a room and act accordingly

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night, weekend, and holiday shifts
  • Proficiency with practice management software

Work Rights

Not specified

Tailored Resume

Cover Letter