Greet visitors and patients with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the reception area
Job Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the reception area.
Employees must strictly maintain the confidentiality of all resident care information and report any suspected violations of protected health information.
This role requires basic knowledge of Microsoft Suite products and a multiline phone system to perform essential clerical duties.
Matching Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the reception area.
Skills & Requirements
Must-have
Greet visitors and patients with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
Manage visitor sign-in logs and mail handling
Schedule appointments and maintain meeting room bookings
Nice-to-have
Friendly and positive interpersonal communication style
Ability to solve practical problems in varied situations
Experience with clerical functions and office equipment
Key Requirements
High school diploma or GED required
Previous administrative or receptionist experience preferred
Basic knowledge of Microsoft Suite products
No clinical involvement or supervisory responsibilities