Patient Experience Rep-scheduling Specialist Infusion

Intermountain Health

Mount Pleasant, Utah, US
$19.85 - $30.21; not specified; not specified ph
Onsite
Surgery scheduling management
Patient pre-operative explanation
Insurance verification and authorization
Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization.
  • Meets with surgery/procedure patients to explain the process, including pre-op labs and tests, and coordinates any necessary hospital items with nursing staff.

Matching Summary

Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.

Salary

$19.85 - $30.21; Not specified; Not specified

Skills & Requirements

Must-have

  • Surgery scheduling management
  • Patient pre-operative explanation
  • Insurance verification and authorization
  • Medical terminology knowledge
  • Electronic Medical Records (EMR) experience

Nice-to-have

  • Bi-lingual Spanish speaking
  • Customer service excellence
  • Team collaboration

Key Requirements

  • Two years medical registration/billing/collection/scheduling/insurance experience
  • Two years customer service experience
  • Working knowledge of office software
  • Associate's Degree preferred
  • Two years experience with patient access or health insurance industry

Work Rights

Not specified

Tailored Resume

Cover Letter