Manager, Service - The Rec Room Roundhouse

cineplexentertainment.ca

Base: $53,700 - $63,700cad; bonus/equity: not spec...
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Guest service excellence
Maximize sales and profitability
Maintain revenue and payroll budgets
** Cineplex Entertainment is seeking a Service Manager for The Rec Room Roundhouse, responsible for ensuring guest service excellence and operational efficiency across various departments. The ideal candidate should have 1-3 years of experience in managing high-volume venues with a focus on hospitality and staff development. **

Job Summary

  • The Service Manager shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location.
  • Responsibilities shall include the protection of Company assets, people, inventory and facilities, as well as the planning, evaluation and monitoring of operations, merchandise and financial areas within multiple departments to maximize sales and profitability.
  • The Service Manager is expected to professionally execute all company programs, supporting the operation of the business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality and service consistently high.

Matching Summary

Match Score: 75

** Cineplex Entertainment is seeking a Service Manager for The Rec Room Roundhouse, responsible for ensuring guest service excellence and operational efficiency across various departments. The ideal candidate should have 1-3 years of experience in managing high-volume venues with a focus on hospitality and staff development. **

Salary

Base: $53,700 - $63,700CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest service excellence
  • Maximize sales and profitability
  • Maintain revenue and payroll budgets
  • Protect company assets and facilities
  • Ensure cleanliness and safety standards
  • Manage inventory and shrinkage

Nice-to-have

  • Vision and ability to maintain culture
  • Building bench-strength of staff
  • Positive morale and hospitality
  • Share best practices across departments

Key Requirements

  • 1-3 years managing high volume restaurant/venue
  • Post-Secondary education in business/hospitality preferred
  • Experience in customer service and people management
  • Ability to lead team during high volume
  • Strong working knowledge of restaurant industry
  • Proficient with Microsoft Office Suite
  • Provincially applicable alcohol certificate

Work Rights

Not specified

Tailored Resume

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