Income Maintenance Caseworker Ii

Buncombe County Health and Human Services

Asheville, North Carolina, US
Base: $22.51 - $26.68; bonus/equity: not specified...
Hybrid
Determine client eligibility accurately
Gather and interpret client data
Maintain ongoing caseloads with quality assurance
Buncombe County Health and Human Services is seeking an Income Maintenance Caseworker II for a hybrid role in Asheville, North Carolina. The position requires strong customer interaction skills and offers extensive training and career development opportunities, focusing on ensuring eligible individuals receive timely public assistance benefits

Job Summary

  • This role ensures all eligible individuals receive timely public assistance benefits by determining or re-determining eligibility across multiple Income Maintenance programs.
  • The position offers a robust training program where employees receive several weeks of on-the-job training before working one-on-one with customers.
  • Buncombe County is seeking team members who are ready to grow, offering a defined career development plan and hybrid work options.

Matching Summary

Match Score: 85

Buncombe County Health and Human Services is seeking an Income Maintenance Caseworker II for a hybrid role in Asheville, North Carolina. The position requires strong customer interaction skills and offers extensive training and career development opportunities, focusing on ensuring eligible individuals receive timely public assistance benefits.

Salary

Base: $22.51 - $26.68; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • determine client eligibility accurately
  • gather and interpret client data
  • maintain ongoing caseloads with quality assurance
  • identify cases for fraud investigation
  • perform mathematical and legal tasks

Nice-to-have

  • English/Spanish bilingual speakers preferred
  • flexible and adapt to change
  • work as part of a team
  • robust training program provided
  • defined career development plan

Key Requirements

  • Associate's degree in Human Services or related field
  • Two years of paraprofessional or clerical experience
  • High school diploma with three years of relevant experience
  • Experience in negotiating, interviewing, and data analysis

Work Rights

Not specified

Tailored Resume

Cover Letter