Not specified (likely hybrid or onsite based on role requirements)
1st level technical support experience
Mdm mobile device configuration skills
Network component maintenance knowledge
Fronius International GmbH is seeking a 1st Level Support National to provide technical support to employees, assist with IT onboarding, and maintain IT equipment. The ideal candidate should have an associate degree in computer science or IT, along with a minimum of one year of relevant experience and strong communication skills
Job Summary
The role serves as the primary point of contact for employees requiring technical assistance with IT equipment.
Responsibilities include configuring mobile devices via MDM, maintaining IT inventory, and escalating complex issues to higher support levels.
The company offers a generous benefit package including immediate PTO, employer-matched 401(k), and fully covered medical, dental, and vision insurance.
Matching Summary
Match Score: 75
Fronius International GmbH is seeking a 1st Level Support National to provide technical support to employees, assist with IT onboarding, and maintain IT equipment. The ideal candidate should have an associate degree in computer science or IT, along with a minimum of one year of relevant experience and strong communication skills.
Skills & Requirements
Must-have
1st level technical support experience
MDM mobile device configuration skills
Network component maintenance knowledge
IT ticket system documentation ability
Hardware and software troubleshooting
Nice-to-have
Willingness to travel for field duties
Ability to adapt to new technologies
Strong critical thinking problem solving
Experience creating user manuals
Collaborative team environment fit
Key Requirements
Associate degree in computer science or IT
Minimum 1 year of relevant professional experience