Help Desk/support Specialist (full Performance)

Nightwing

Herndon, VA, USA
Ts/sci clearance with polygraph required
Hardware maintenance and care expertise
System administration and user account management
The role provides Tier 1 level support for an enterprise organization's hardware and software infrastructure in the Herndon, VA area

Job Summary

  • The role provides Tier 1 level support for an enterprise organization's hardware and software infrastructure in the Herndon, VA area.
  • Candidates must possess a broad knowledge of security practices, automation technologies, and the ability to work flexible hours including nights and weekends.
  • Nightwing values collaboration and teamwork, offering opportunities to leverage collective expertise to solve complex cybersecurity and intelligence problems.

Matching Summary

The role provides Tier 1 level support for an enterprise organization's hardware and software infrastructure in the Herndon, VA area.

Skills & Requirements

Must-have

  • TS/SCI clearance with polygraph required
  • Hardware maintenance and care expertise
  • System administration and user account management
  • Scripting and automation technology knowledge
  • Security accreditation practices and procedures

Nice-to-have

  • Self-motivated independent worker
  • Team collaboration and contribution
  • Data-driven recommendations for improvements
  • Experience troubleshooting enterprise workflow applications

Key Requirements

  • TS/SCI clearance with polygraph required Day 1
  • HS Diploma or AA/AS degree with 2 years experience OR BA/BS degree
  • US Citizenship (implied by TS/SCI requirement)

Work Rights

Must have US citizenship for TS/SCI clearance

Tailored Resume

Cover Letter