Health Solution Specialist Intermediate (level 2) – Life Company

USAA

San Antonio, TX, USA
Base: $45,470 - $76,730; bonus/equity: not specifi...
Hybrid
Medicare advantage and supplement plans
Final expense policies
Health and life insurance
USAA's mission is to empower members to achieve financial security through highly competitive products, exceptional service, and trusted advice

Job Summary

  • USAA's mission is to empower members to achieve financial security through highly competitive products, exceptional service, and trusted advice.
  • The Health Solutions Specialist educates members on Medicare Advantage, Medicare Supplement plans, final expense policies, health and life insurance, and annuities.
  • Employees enjoy best-in-class benefits including comprehensive medical, dental, and vision plans, 401(k), pension, and paid time off.

Matching Summary

USAA's mission is to empower members to achieve financial security through highly competitive products, exceptional service, and trusted advice.

Salary

Base: $45,470 - $76,730; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), pension, life insurance, parental benefits, adoption assistance, PTO, paid holidays, volunteer hours, wellness programs

Skills & Requirements

Must-have

  • Medicare Advantage and Supplement plans
  • Final expense policies
  • Health and life insurance
  • Annuities
  • Inbound and outbound member communications
  • Risk management and compliance

Nice-to-have

  • Empower members for financial security
  • Exceptional service and trusted advice
  • Honesty, integrity, loyalty, and service

Key Requirements

  • High School Diploma or GED
  • Life and Health license required
  • AHIP and Broker/Carrier appointments
  • 1+ years customer service/sales experience
  • Frequent written and oral communication experience
  • Acquiring and applying new concepts experience
  • Processing and analyzing information experience
  • Fulfilling requests and meeting deadlines experience
  • Resolving conflict and negotiating experience
  • Multi-tasking in operating systems experience
  • Participating in or leading teams experience

Work Rights

Not specified

Tailored Resume

Cover Letter