Patient Access Coordinator - Gastroenterology

Cleveland Clinic Health System

Beachwood, Ohio, USA
Onsite
Organize and coordinate patient access activities
Monitor performance and assist training
Develop and oversee appointment utilization programs
The Cleveland Clinic Health System is seeking a Patient Access Coordinator for its Gastroenterology department in Beachwood, Ohio. The role involves coordinating patient access activities, overseeing scheduling, and enhancing customer service within a healthcare setting

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
  • As a Patient Access Coordinator, you will organize and coordinate the activities and flow of work for the patient access area.
  • Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.

Matching Summary

Match Score: 85

The Cleveland Clinic Health System is seeking a Patient Access Coordinator for its Gastroenterology department in Beachwood, Ohio. The role involves coordinating patient access activities, overseeing scheduling, and enhancing customer service within a healthcare setting.

Skills & Requirements

Must-have

  • Organize and coordinate patient access activities
  • Monitor performance and assist training
  • Develop and oversee appointment utilization programs
  • Resolve operational problems and adjust schedules
  • Audit reconciliation of day sheets

Nice-to-have

  • Passion for patient-first healthcare
  • Commitment to customer service excellence
  • Thrive on making positive impacts
  • Ability to work with diverse teams

Key Requirements

  • High school diploma or GED
  • Two years Cleveland Clinic outpatient scheduling experience
  • Three years external outpatient scheduling experience
  • Associate degree may substitute for one year of experience
  • Bachelor's Degree may substitute for experience requirement

Work Rights

Not specified

Tailored Resume

Cover Letter