Customer Care Consultant Remote-my Aged Care

Probe Group

Victoria, Australia
Not specified; financial & non-financial incentive...
Fully remote
Rotational roster availability monday to saturday
Windows 11 pc with dual monitors required
Hardwired nbn internet connection mandatory
Probe Group is seeking passionate Customer Care Consultants for remote positions in Australia, emphasizing a fast-paced, dynamic work environment focused on exceptional service and community well-being. Ideal candidates should possess strong customer service skills, adaptability, and effective communication abilities

Job Summary

  • This role involves assisting families and carers by answering inbound calls regarding independent living and care solutions.
  • The company offers career growth opportunities within a global footprint and a robust wellness program including 24/7 personal safety support.
  • Candidates must reside in Victoria, New South Wales, or Queensland and possess specific hardware setup including Windows 11 and dual monitors.

Matching Summary

Match Score: 85

Probe Group is seeking passionate Customer Care Consultants for remote positions in Australia, emphasizing a fast-paced, dynamic work environment focused on exceptional service and community well-being. Ideal candidates should possess strong customer service skills, adaptability, and effective communication abilities.

Salary

Not specified; Financial & non-financial incentives available; Employee discounts and referral bonuses offered

Skills & Requirements

Must-have

  • Rotational roster availability Monday to Saturday
  • Windows 11 PC with dual monitors required
  • Hardwired NBN internet connection mandatory
  • National Police Clearance clearance required
  • Full work rights in Australia required

Nice-to-have

  • Passion for making a difference in community
  • Ability to thrive in fast-paced environment
  • Strong multitasking and listening skills
  • Willingness to learn new processes quickly

Key Requirements

  • Must have full work rights in Australia
  • Must complete National Police Clearance
  • Must reside in Victoria, NSW, or Queensland

Work Rights

Full work rights to work within Australia

Tailored Resume

Cover Letter