Lithia & Driveway is seeking a Customer Cares Representative to enhance customer experiences by acting as a liaison between customers and dealerships. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a focus on resolving customer concerns efficiently
Job Summary
This role serves as the key liaison between customers and dealership teams to resolve concerns efficiently.
Employees will track, trend, and document customer concerns using Salesforce to identify patterns for improvement.
The position offers a comprehensive benefits package including medical, dental, vision, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Cares Representative to enhance customer experiences by acting as a liaison between customers and dealerships. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a focus on resolving customer concerns efficiently.