Branch Concierge - Plumpton (12 Months Fixed Contract)

Commonwealth Bank of Australia

Penrith, NSW, Australia
Exceptional customer service delivery
Excellent communication skills
Professional and approachable demeanour
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch of CommBank, you’ll be the first person customers speak with to assist them and enhance their experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and offer professional and personal support through our Indigenous Employee Network.

Matching Summary

As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional Customer Service delivery
  • Excellent communication skills
  • Professional and approachable demeanour
  • Ability to manage customer expectations
  • Part Time Roster availability
  • Experience in Financial Services or Retail or Hospitality

Nice-to-have

  • Genuine interest in financial wellbeing
  • Building personal connections with customers
  • Knowledge of digital banking options
  • Ability to work effectively in branch environment

Key Requirements

  • 12 Months Fixed Contract
  • Part Time Roster 31.25 hours per week
  • Availability Monday to Friday 9.30am - 4.15pm

Work Rights

Not specified

Tailored Resume

Cover Letter