Customer Experience Coordinator Ft

TJ Maxx

Kansas City, MO, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Customer service excellence
Front of store operations
Loyalty program promotion
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) Associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those meeting service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, etc. (additional benefits for eligible associates)

Skills & Requirements

Must-have

  • customer service excellence
  • front of store operations
  • loyalty program promotion
  • store cleanliness and organization
  • associates training and mentoring

Nice-to-have

  • positive internal and external customer experience
  • culture of honesty and integrity
  • safety awareness
  • team player

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • flexible schedule availability
  • strong communication skills
  • strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter