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Wavemm1 is seeking a Customer Support Team Lead in Bouaké, Côte d'Ivoire, to enhance their mission of making Africa the first cashless continent. The ideal candidate will have extensive experience in customer service and team leadership, focusing on delivering exceptional customer experiences.
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Job Summary
We are making Africa the first cashless continent by building financial services that just work: no account fees, instantly available, and accepted everywhere.
As a support team leader, you will be the contact point for our support team members, so you are expected to lead by example, organize work, build reports, handle escalations, and help with ad hoc projects and training.
We offer competitive salaries calculated using a transparent formula, generous health insurance, subsidized child care, and gym memberships.
Matching Summary
Match Score: 75
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Wavemm1 is seeking a Customer Support Team Lead in Bouaké, Côte d'Ivoire, to enhance their mission of making Africa the first cashless continent. The ideal candidate will have extensive experience in customer service and team leadership, focusing on delivering exceptional customer experiences.
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