Regional Service Director - Uk&i

Howden

UK & Ireland
Hybrid
It support and infrastructure knowledge
Strategic leadership and decision making
Relationship management with senior executives
Howden is seeking a Regional Service Director for the UK and Ireland to lead IT support services across multiple entities while ensuring alignment with business needs and Group IT strategy. The ideal candidate will possess strong leadership, technical proficiency, and a proven track record in complex international environments, particularly within regulated industries

Job Summary

  • The Service Director is a strategically important role responsible for the delivery of the IT support service within a region, serving users across multiple entities.
  • Build relationships in each business and entity served by Group, ensure a deep understanding of the nuances of each business and their requirements while striving for consistent service delivery.
  • Howden offers a career that you define, valuing diversity and supporting employees in their everyday moments and bigger challenges.

Matching Summary

Match Score: 85

Howden is seeking a Regional Service Director for the UK and Ireland to lead IT support services across multiple entities while ensuring alignment with business needs and Group IT strategy. The ideal candidate will possess strong leadership, technical proficiency, and a proven track record in complex international environments, particularly within regulated industries.

Skills & Requirements

Must-have

  • IT support and infrastructure knowledge
  • Strategic leadership and decision making
  • Relationship management with senior executives
  • Demand planning and budgeting
  • Cyber security awareness

Nice-to-have

  • Continuous improvement mindset
  • Progressive thinker with new technologies
  • Resilient, inclusive leader
  • Collaborative international team player

Key Requirements

  • ITIL v4 certification required
  • 10+ years in technology roles
  • 5+ years in leadership roles
  • Proven track record in regulated industries
  • Cloud certifications desirable

Work Rights

Not specified

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