Andrews Veterinary Clinic is seeking a Client Service Representative (CSR) to enhance client interactions and ensure a positive experience at the clinic. The ideal candidate should possess strong customer service skills, be detail-oriented, and have the ability to handle multiple tasks simultaneously
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 85
Andrews Veterinary Clinic is seeking a Client Service Representative (CSR) to enhance client interactions and ensure a positive experience at the clinic. The ideal candidate should possess strong customer service skills, be detail-oriented, and have the ability to handle multiple tasks simultaneously.
Skills & Requirements
Must-have
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Process payments accurately
Prioritize and multitask
Nice-to-have
Welcoming environment
Positive client impression
Adaptable to situations
Key Requirements
HS Diploma or educational equivalent
Computer efficiency
Very detail-oriented
Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures