Novartis is seeking an Associate Director of Web Operations to oversee website operations and ensure compliance across US-promoted brands. The role involves leadership, stakeholder management, and operational excellence within a global context, focusing on continuous improvement and efficiency
Job Summary
The Associate Director, Web Operations will be responsible for managing and optimizing website operations as part of Studio Operations, ensuring full compliance and achieving measurable operational efficiencies, quality, and cost-saving goals.
This role will lead co-located teams across various geographies to continuously enhance and elevate web operations, ensuring excellence, consistency, and efficiencies.
By partnering with Integrated Marketing Operations colleagues and other functions, it will enable the Marketing Operations function to operate more strategically, with agility, speed, and execution excellence.
Matching Summary
Match Score: 85
Novartis is seeking an Associate Director of Web Operations to oversee website operations and ensure compliance across US-promoted brands. The role involves leadership, stakeholder management, and operational excellence within a global context, focusing on continuous improvement and efficiency.
Skills & Requirements
Must-have
Manage website operations end-to-end
Lead cross-functional teams
Drive operational excellence and efficiency
Utilize Content Management System (CMS) knowledge
Partner with product and IT stakeholders
Implement automation techniques
Nice-to-have
Enhance internal capabilities and skill sets
Champion continuous improvement initiatives
Proactively manage work volume and prioritize resources
Key Requirements
5+ years Commercial experience
Experience leading and managing service resource/people management
Experience in pharmaceutical industry marketing operations
Proven track record understanding regulatory guidelines
Excellent cross-functional and process/project management skills